At After Action Cigars, your satisfaction is our top priority. As a trusted online cigar store, we take pride in delivering high-quality cigars and smoking accessories with care and professionalism. Please review our refund and return policy below to understand how we handle returns, exchanges, and refunds for your cigar purchases.
Due to the nature of our products and federal regulations regarding tobacco sales, all sales of cigars and tobacco-related items are final. We are unable to accept returns or issue refunds on cigars, cigarillos, or other tobacco products once they have left our facility. This policy ensures the safety, authenticity, and freshness of every item sold through our premium cigar store.
If your order arrives damaged, incorrect, or is defective upon delivery, please contact us within 24-48 hours of receiving your shipment. Email us at info@afteractioncigars.com with your order number, a description of the issue, and clear photos of the packaging and product. We will evaluate your claim and, if approved, issue a replacement or store credit.
We stand behind the quality of every cigar and accessory we sell, and we’ll work quickly to resolve any issues that arise
As a licensed online cigar retailer, we strictly enforce age requirements. You must be 21 years of age or older to purchase from our store. Any order canceled due to failed age verification is will be refunded upon cancellation.
If you have any questions about your order or our refund policy, our customer service team is here to help. Contact us at in@afteractioncigars.com and we’ll respond within 1–2 business days.